Eric is an Australian developer who worked at Amazon as a software developer engineer.
He left a few years ago to work on several Bitcoin projects, one of which he sold.
He was also able to recover a chat log between someone claiming to be him and an Amazon employee.
Eric was shocked:
Wow.
But the social engineering attacks did not stop there.
By this point, Eric had had enough, so he removed his address from his account.
Unfortunately, that didnt prevent him from receiving another correspondence from Amazon customer service some months later.
At this point, Amazon has completely betrayed my trust three times.
I have done absolutely everything in my power to secure my account, but its hopeless.
These employees need to be retrained ASAP.
Amazon has yet to comment on the story.
On the other hand, Eric has a few recommendations for Amazon and for companies everywhere.
source: www.techworm.net