The something went wrong error on Outlook and OneDrive is pretty frustrating.
It doesnt let you sign in and get on with the work.
There can be several reasons behind this error.
The most common reason is the corrupted cache and cookies of your surfing app.
The next cause can be with login credentials.
Few also reported the Microsoft 1200 error due to a third-party tool interfering with Outlook.
Nevertheless, we can fix the something went wrong error by ruling out each possibility through our verified solutions.
To fix it, dump the cookies and cache of the leading browsers.
PressCtrl+Shift+Deleteon the keyboard after launching Chrome.
PressCtrl+Shift+Delete(preferably in a new tab)on the keyboard after launching Firefox.
Now, check that only cookies and cache are selected.
Then clickClear Nowto complete the process.
Disconnect the mail account
Some users have reported issues with certain mail accounts.
Search forAccess work or schoolfrom the Start menu.
Select all the connect email IDs and then clickdisconnectto remove them.
Now open Outlook or OneDrive and enter the password to continue.
Delete the cached credentials folder
Credentials cache is stored in a folder inside the Microsoft directory.
They can get corrupted, causing the 1200 error.
you’ve got the option to delete to fix them, in the following manner:
1.
PressWindows+Rto kick off the run prompt.
- punch in the following and press enter to enter the local app data directory.
Delete thecredentialsfolder from inside the Microsoft directory.
Clean boot your rig
Some third-party processes or services can conflict with OneDrive or Outlook.
To resolve this, turn them off and perform a clean boot.
Head tosystem configurationfrom the Start menu.
Go to theservicestab and first tickhide all Microsoft services.
Then clickdisablealland clickapplyto save the changes.
- reboot your setup and verify if the problem is solved.
Add different account
Few users have reported that using certain email accounts is behind the something went wrong error.
you might fix it by adding a different account.
Launch the Outlook app and head to the parameters through the gear icon.
Clickmanageto next to email connected to Outlook.
Clickremoveand Outlook will close if a single email was attached.
Otherwise, you will land in the account section.
Note Repeat this process if you have added multiple email accounts to the service.
After removing all the email accounts, sign into a new email account on Outlook.
Here is how you could do it.
Go to Outlook apps tweaks from the Start menu.
Scroll down to the reset section and click onreset.
The apps data will be deleted and you might launch the Outlook like a freshly installed app.
Delete credentials registry
you’ve got the option to delete the credentials registry to wipe the slate clean.
You will need to login again but this should fix the error.
Here is how you could do it.
Head to the registry editor from the Start menu.
Go to the following address from the address bar by pressing enter after pasting it.
Right-click onidentityfrom the left bar and selectdelete.
Now, shut the registry editor and restart the computer.
Also readBest free email providers
8.
Edit the credentials
Wrongly configured credentials can also cause the Outlook, Teams or OneDrive sign-in error.
Here is how you might edit or remove the credentials to fix the problem.
Go to thecredentials managerfrom the Start menu.
Head toWindows Credentialsand find Outlook credentials.
Then, edit them if they are incorrect.
If they are not getting edited, then you might remove them.
They will be created automatically once you log into Outlook.
The most successful solutions are by clearing the cache/cookies, followed by performing a clean boot.
If that doesnt work then you’ve got the option to always rely on other solutions.
source: www.techworm.net