This can be frustrating as the issue most times persists if you dont do anything about it.
We have also noted that this Amazon Prime Video error occurs on the majority of streaming devices.
Table Of Contents
What Causes Amazon Prime Video Something Went Wrong?
Some users believe that a bug in Amazon Prime Video causes the error.
This is possible, but Amazon has not confirmed it.
This could be due to a poor internet connection or an incompatible internet configuration.
Here are the fixes you should perform.
The video streaming program needs a reliable internet connection to function properly.
to make it guarantee strong internet, you should also kickstart your internet sourcepossibly your routerand reconnect to it.
This will help clear temporary file build-up of the app and also give it a fresh start.
Hence, you should try this solution by following the steps below:
4.
This will reset the Prime Video app on your phone and erase all of its data.
Additionally, you should check your online grid controls to see if disabling IPv6 may help fix the problem.
Some people who had the problem stated that it did.
Update Amazon Prime Video
Running an outdated Amazon Prime Video app can result in the app bringing errors.
This is because outdated apps will tend to have compatibility issues with your equipment and bugs.
So you should update Amazon Prime Video apps and see if it helps fix the issue.
Uninstall and Reinstall
Does the Amazon Prime Video something went wrong error exist after trying the fixes above?
So you should contact Amazon Prime Video support to see if they can help.
Frequently Asked Questions
Why is my Amazon Prime Video not working on my phone?
Some users have reported experiencing issues with Amazon Prime Video.
This is not uncommon, as software programs can sometimes have bugs or glitches.
To fix this, try updating the app and clearing its cache.
How many devices can use Amazon Prime Video on a single account?
A single Amazon account can only stream three videos at once.
What does clearing the Amazon Prime Video cache do?
These fixes will help depending on what led to the problem on your equipment.
So we hope that at least one of them will be able to assist you.
source: www.techworm.net
