It is the fathers fault, the kids fault or Microsofts fault?
Jeremy was surprised to see four consecutive entries of $109 in his credit card statement.
A little investigating revealed that his son had been making in-App purchases through his FIFA soccer game on Xbox.
Jeremy says,
Its been about a month since the incident.
The answer to us is now clear?
My wife and I accept our responsibility in this.
We are actually lucky.
Losing $4,500 for many families would be a life-changing disaster.
Jeremy approached Microsoft to make a refund of the amount because his son is a minor.
But Microsoft replied with following message
Our policy states that all purchases are final and non-refundable.
Now Jeremy is thinking of filing a suit against Microsoft for the refund.
source: www.techworm.net