Step 2:snag the current playback gear in use and by default it should be the speakers.

Double-tap on it to open its properties window.

Step 2:ExpandSound and audio devices.

Soundcard issues with Windows 10, disable the motherboard soundcard

Step 3:Right-clickon thecurrent sound driverand chooseuninstall.

Step 4:Finally, click onScan for hardware changesand the updated driver will be automatically installed.

Scroll to the right using the directional arrows on your keyboard to locate the Integrated Peripherals section.

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Step 4 : Locate the primary audio gadget in the Integrated Peripherals menu.

Step 5 : deactivate the audio gadget by using the directional arrows to navigate to the category options.

source: www.techworm.net