One of thecomplainant, Slump3r is an expat Belgian living in Poland.
Now he finds that FC 4 has been deleted from his library.
If I understand correctly, you did not distribute those keys to those retailers.
than officially-supported online shops such as Steam, Origin or Uplay.
In the meantime, customers should communicate with the vendor from whom they purchased the key.
source: www.techworm.net